{"id":3951,"date":"2026-03-23T07:12:26","date_gmt":"2026-03-23T06:12:26","guid":{"rendered":"https:\/\/tycom.at\/?page_id=3951"},"modified":"2026-04-20T09:07:11","modified_gmt":"2026-04-20T07:07:11","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/tycom.at\/en\/loesungen\/tycom-flow\/customer-service\/","title":{"rendered":"Tycom Flow - Customer Service"},"content":{"rendered":"<p><p>\n        <a href=\"#contact\">Demo<br \/>anfragen<\/a>\n    <\/p>\n<\/p>\n<div>\n<p>    <script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"SoftwareApplication\",\n  \"name\": \"Tycom Flow \u2013 Customer Service\",\n  \"url\": \"https:\/\/tycom.at\/loesungen\/tycom-flow\/customer-service\/\",\n  \"applicationCategory\": \"BusinessApplication\",\n  \"operatingSystem\": \"SAP ECC, SAP S\/4HANA, SAP Cloud, SAP BTP\",\n  \"description\": \"Modul zur automatisierten Verarbeitung von Kundenbestellungen direkt in SAP \u2013 KI-basierte Felderkennung, Stammdaten-Validierung und automatische Anlage von SAP-Kundenauftr\u00e4gen.\",\n  \"featureList\": [\n    \"KI-Modell interpretiert Kundenbestellungen format- und sprachunabh\u00e4ngig\",\n    \"Stammdaten-Validierung: Korrekturen direkt in SAP empfohlen\",\n    \"Automatische Zuordnung von Kundenrollen, Materialien und Preisen\",\n    \"Automatische Anlage von SAP-Kundenauftr\u00e4gen im Standard\",\n    \"SAP-Feedback und Statusr\u00fcckmeldung\"\n  ],\n  \"isPartOf\": {\n    \"@type\": \"SoftwareApplication\",\n    \"name\": \"Tycom Flow\",\n    \"url\": \"https:\/\/tycom.at\/loesungen\/tycom-flow\/\"\n  },\n  \"inLanguage\": \"de\",\n  \"provider\": {\n    \"@id\": \"https:\/\/tycom.at\/#organization\"\n  },\n  \"offers\": {\n    \"@type\": \"Offer\",\n    \"url\": \"https:\/\/tycom.at\/loesungen\/tycom-flow\/customer-service\/\",\n    \"priceCurrency\": \"EUR\",\n    \"seller\": {\n      \"@id\": \"https:\/\/tycom.at\/#organization\"\n    }\n  }\n}\n<\/script>\n<\/div>\n<h5>Tycom Flow<span> \u2013 Customer Service<\/span><\/h5>\n<h1>Kundenbestellungen automatisiert verarbeiten.<\/h1>\n<div>\n<p>KI analysiert eingehende Bestellungen, gleicht sie mit SAP-Stammdaten ab und legt Kundenauftr\u00e4ge direkt im SAP-Standard an. Kein Medienbruch \u2013 direkte SAP Navigation. Format- und sprachunabh\u00e4ngig.<\/p>\n<\/div>\n<p><p>\n        <a href=\"#contact\">Jetzt Demo anfragen<\/a>\n    <\/p>\n<\/p>\n<h2>Was ist Tycom Flow f\u00fcr Customer Service?<\/h2>\n<div>\n<p>Tycom Flow &#8211; Customer Service ist ein Modul der <a href=\"https:\/\/tycom.at\/loesungen\/tycom-flow\/\">Tycom Flow SaaS-L\u00f6sung<\/a> zur <strong>automatisierten Verarbeitung von eingehenden Kundenbestellungen direkt in SAP<\/strong>. Das Modul analysiert Bestellungen per KI \u2013 unabh\u00e4ngig von Format, Sprache und Struktur \u2013 gleicht sie mit SAP-Stammdaten ab und legt Kundenauftr\u00e4ge vollst\u00e4ndig im SAP-Standard an. Ohne manuelle Erfassung, ohne Medienbr\u00fcche.<\/p>\n<\/div>\n<p><p>\n        <a href=\"\/loesungen\/tycom-flow\/\">Mehr \u00fcber Tycom Flow erfahren<\/a>\n    <\/p>\n<\/p>\n<div>\n<div>\n<p><span>SAP S\/4HANA<\/span><\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<p><span>SAP ECC<\/span><\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<p><span>SAP Cloud<\/span><\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<p><span class=\"chip flow-chip\">PDF \u00b7 E-Mail \u00b7 Bild<\/span><\/p>\n<\/div>\n<\/div>\n<div>Ausgangslage<\/div>\n<h2>Wenn Bestellungen bremsen statt flie\u00dfen<\/h2>\n<div>\n<p>Kundenbestellungen treffen per E-Mail, PDF oder Bild in unterschiedlichen Formaten, Sprachen und Strukturen ein, sodass jede manuelle Erfassung Zeit kostet. Jede fehlerhafte Eingabe kostet noch mehr.<\/p>\n<\/div>\n<div>\n<h3>Unstrukturierte Eingangsformate<\/h3>\n<div>\n<div class=\"uk-panel uk-margin\" data-id=\"page#5-0-0-0\" data-element=\"\">\n<div class=\"uk-grid-column-small uk-grid\" uk-grid=\"\">\n<div class=\"uk-width-expand uk-margin-remove-first-child\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<div class=\"problem-item\">\n<p>Bestellungen kommen jedes Mal anders an: als PDF, E-Mail oder eingescanntes Dokument. Ihre manuelle Erfassung ist fehleranf\u00e4llig und skaliert nicht.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<h3>Hoher manueller Aufwand<\/h3>\n<div>\n<div class=\"uk-panel uk-margin\" data-id=\"page#5-0-0-0\" data-element=\"\">\n<div class=\"uk-grid-column-small uk-grid\" uk-grid=\"\">\n<div class=\"uk-width-expand uk-margin-remove-first-child\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<div class=\"problem-item\">\n<p>Die zeitintensive und fehleranf\u00e4llige Erfassung bremst Ihre Mitarbeiter*innen und skaliert nicht mit dem wachsendem Bestellvolumen.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<h3>Fehlerhafte Stammdaten verz\u00f6gern den Prozess<\/h3>\n<div>\n<p>Inkorrekte oder veraltete Kundendaten f\u00fchren zu R\u00fcckfragen und Korrekturrunden, obwohl die richtigen Daten in SAP vorhanden w\u00e4ren.<\/p>\n<\/div>\n<\/div>\n<div>\n<h3>Medienbruch zwischen Dokument und SAP<\/h3>\n<div>\n<div class=\"uk-panel uk-margin\" data-id=\"page#5-0-0-0\" data-element=\"\">\n<div class=\"uk-grid-column-small uk-grid\" uk-grid=\"\">\n<div class=\"uk-width-expand uk-margin-remove-first-child\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<div class=\"problem-item\">\n<p>Ohne durchg\u00e4ngige Integration endet der Prozess vor SAP und der letzte Schritt, die Auftragsanlage, bleibt manuell.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>Der Prozess<\/div>\n<h2>Von der Bestellung zum SAP-Auftrag<\/h2>\n<div>\n<p>So funktioniert Tycom Flow in der Praxis \u2013 Schritt f\u00fcr Schritt, von der KI-Analyse bis zur fertigen SAP-Buchung.<\/p>\n<\/div>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order.jpg\" alt=\"\"><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung.jpg\" alt=\"Stammdaten\"><\/p>\n<div>\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-0\" data-element=\"\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-1\" data-element=\"\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<\/div>\n<\/div>\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-2\" data-element=\"\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich.jpg\" alt=\"Datenzuordnung in SAP\"><\/p>\n<div>\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-0\" data-element=\"\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-1\" data-element=\"\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<\/div>\n<\/div>\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-2\" data-element=\"\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag.jpg\" alt=\"Tycom Flow KI-Analyse \u2013 semantische Auswertung einer Kundenbestellung mit Felderkennung und Stammdatenabgleich\"><\/p>\n<div>\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-0\" data-element=\"\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\">\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-1\" data-element=\"\">\n<div class=\"el-content uk-panel uk-text-left uk-margin-small-top\"><\/div>\n<\/div>\n<div class=\"uk-panel uk-margin-remove-first-child uk-margin\" data-id=\"page#4-0-0-2-0-0-2\" data-element=\"\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>1. KI-Interpretierte Kundenbestellungen<\/h3>\n<div>\n<div><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order-300x154.jpg\" alt=\"\" width=\"300\" height=\"154\" class=\"alignnone wp-image-4477 size-medium\" srcset=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order-300x154.jpg 300w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order-1024x525.jpg 1024w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order-768x394.jpg 768w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order-1536x788.jpg 1536w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order-18x9.jpg 18w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order.jpg 1900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n<div>\n<p>Das KI-Modell interpretiert den Dokumentinhalt semantisch \u2013 unabh\u00e4ngig von Format, Struktur oder Sprache. Relevante Felder werden automatisch erkannt.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<h3>2. Stammdaten-Validierung<\/h3>\n<div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung-300x160.jpg\" alt=\"\" width=\"300\" height=\"160\" class=\"alignnone wp-image-4469 size-medium\" srcset=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung-300x160.jpg 300w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung-768x410.jpg 768w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung-18x10.jpg 18w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Inkorrekte, fehlende oder veraltete Lieferantendaten werden erkannt und Korrekturen direkt empfohlen, bevor der Abgleich erfolgt.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>3. Automatische Zuordnung<\/h3>\n<div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich-300x152.jpg\" alt=\"\" width=\"300\" height=\"152\" class=\"alignnone wp-image-4475 size-medium\" srcset=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich-300x152.jpg 300w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich-1024x517.jpg 1024w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich-768x388.jpg 768w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich-1536x776.jpg 1536w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich-18x9.jpg 18w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich.jpg 1872w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>S\u00e4mtliche Kundenrollen, Materialien und Preise werden mit den ERP-Stammdaten abgeglichen.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>4. Kundenauftrag im SAP-Standard<\/h3>\n<div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag-300x160.jpg\" alt=\"\" width=\"300\" height=\"160\" class=\"alignnone wp-image-4467 size-medium\" srcset=\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag-300x160.jpg 300w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag-1024x546.jpg 1024w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag-768x409.jpg 768w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag-1536x819.jpg 1536w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag-18x10.jpg 18w, https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag.jpg 1900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Der Kundenauftrag wird automatisch angelegt, inklusive Feedback und Statusr\u00fcckmeldung direkt in SAP.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div>\n<div><strong>\u00dcberzeugt? Wir zeigen Ihnen den Prozess live und mit Ihren echten Kundenbestellungen.<\/strong><\/div>\n<\/div>\n<p><p>\n        <a href=\"#contact\">Jetzt Demo anfragen<\/a>\n    <\/p>\n<\/p>\n<div>Was das bedeutet<\/div>\n<h2>Was Ihr Team davon hat<\/h2>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/03\/icon-laptop-zahnraeder.png\" alt=\"Icon Laptop Zahnr\u00e4der\"><\/p>\n<h3>Manuelle Erfassung entf\u00e4llt<\/h3>\n<div>\n<p>Ihre Mitarbeiter*innen haben Zeit f\u00fcr Ausnahmen, die echte Aufmerksamkeit brauchen, da Bestellungen, die fr\u00fcher manuell erfasst wurden, automatisch verarbeitet werden.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/03\/icon_quality-badge-star.png\" alt=\"Icon Badge star quality\"><\/p>\n<h3>Bessere Stammdatenqualit\u00e4t<\/h3>\n<div>\n<div class=\"benefit-item\">\n<p class=\"benefit-text\">Fehler werden erkannt, bevor sie im System landen. Das reduziert R\u00fcckfragen, Korrekturrunden und Verz\u00f6gerungen.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/03\/icon-thumb-up.png\" alt=\"Icon thumb up\"><\/p>\n<h3>Volle Transparenz im Prozess<\/h3>\n<div>\n<section class=\"benefits\">\n<div class=\"benefits-inner\">\n<div class=\"benefits-grid\">\n<div class=\"benefit-item\">\n<p class=\"benefit-text\">Jeder Schritt ist nachvollziehbar \u2013 mit Feedback und Statusr\u00fcckmeldung direkt in SAP. Keine Blackbox.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/Tyrolit-Logo.svg\" alt=\"Tyrolit Logo\"><\/p>\n<h2>Tyrolit AG<\/h2>\n<div>\n<p>Wir kennen aus dem eigenen Betrieb, dass Kundenbestellungen in unterschiedlichen Formaten, Sprachen und Strukturen ankommen. F\u00fcr die <a href=\"https:\/\/tycom.at\/unsere-wurzeln\/\">Tyrolit AG<\/a> haben wir seit den 2000er-Jahren verschiedenste Ans\u00e4tze evaluiert, um diesen Prozess zu automatisieren. Keiner hat wirklich funktioniert, bis wir ihn selbst in SAP direkt gebaut haben.<\/p>\n<p>Mit<span>\u00a0<\/span><strong>30+ Jahren SAP-Erfahrung<\/strong><span>\u00a0<\/span>und dem Wissen aus dem industriellen Tagesgesch\u00e4ft entstand Tycom Flow.<\/p>\n<\/div>\n<div>Was bei Tyrolit t\u00e4glich funktioniert, machen wir jetzt mit Tycom Flow anderen SAP-Kunden zug\u00e4nglich.<\/div>\n<div>\n<h3>30+<\/h3>\n<div>\n<div>\n<p>Jahre SAP im Praxisbetrieb<\/p>\n<\/div>\n<div><\/div>\n<\/div>\n<\/div>\n<div>\n<h3>20+<\/h3>\n<div>\n<div>\n<p>Jahre Praxiserfahrung mit OCR &amp; Automatisierungsl\u00f6sungen<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<h3>100%<\/h3>\n<div>\n<p>SAP-nativ, kein externer Layer<\/p>\n<\/div>\n<\/div>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/09\/Daniel-Testor.webp\" alt=\"Daniel Testor, Cloud Architect Tycom\"><\/p>\n<h3>Daniel Testor<\/h3>\n<h5>Cloud Architect<\/h5>\n<p><a href=\"mailto:daniel.testor@tycom.at\">[mail]<\/a><br \/>\n<a href=\"https:\/\/www.linkedin.com\/in\/daniel-testor\/\" target=\"_blank\" rel=\"noopener\">[linkedin]<\/a><\/p>\n<hr>\n<div>\n<p>\u201eAutomatisierung beginnt dort, wo Systeme Inhalte verstehen \u2013 nicht nur Felder auslesen.&#8220;<\/p>\n<\/div>\n<h2>\u00dcberzeugen Sie sich selbst \u2013 mit Ihren eigenen Daten<\/h2>\n<ul>\n<li>\n<div>\n<p>Bringen Sie eine echte Eingangsrechnung oder Kundenbestellung mit \u2013 wir verarbeiten sie live in Tycom Flow. Von der Erkennung \u00fcber den Stammdatenabgleich bis zur SAP-Buchung. Keine Musterdaten, kein Standardpitch.<\/p>\n<p><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script><br \/>\n<script>\n  hbspt.forms.create({\n    portalId: \"25503296\",\n    formId: \"086a1fc1-119b-4f20-91f6-ba8a72d11bff\",\n    region: \"eu1\"\n  });\n<\/script><br \/>\n<script>\n  window.addEventListener('message', function(event) {\n    if (event.data.type === 'hsFormCallback' && event.data.eventName === 'onFormReady') {\n      var formId = event.data.id;\n      var pageUrlField = document.querySelector(\n        '#page_url-' + formId\n      );\n      if (pageUrlField) {\n        pageUrlField.value = window.location.href;\n      }\n    }\n  });\n<\/script><br \/>\n<script>\n    window.addEventListener('message', function(event) {\n  if (event.data.type === 'hsFormCallback' && event.data.eventName === 'onFormReady') {\n    var submitBtn = document.querySelector('.hs-button');\n    if (submitBtn) {\n      submitBtn.value = 'Demoanfrage abschicken';\n    }\n  }\n});\n<\/script><\/div>\n<\/li>\n<li>\n<div>\n<p>W\u00e4hlen Sie einen passenden Termin \u2013 wir schauen gemeinsam, ob es passt.<\/p>\n<p><!-- Start of Meetings Embed Script --><\/p>\n<div class=\"meetings-iframe-container\" data-src=\"https:\/\/info.tyrolit.com\/meetings\/daniel-testor?embed=true\"><\/div>\n<p>    <script type=\"text\/javascript\" src=\"https:\/\/static.hsappstatic.net\/MeetingsEmbed\/ex\/MeetingsEmbedCode.js\"><\/script><br \/>\n  <!-- End of Meetings Embed Script --><\/div>\n<\/li>\n<\/ul>\n<h2>H\u00e4ufige Fragen<\/h2>\n<div>\n<h3>Welche Dokumentenformate werden unterst\u00fctzt?<\/h3>\n<p>PDF, E-Mail und Bild-Dateien. Die KI analysiert den Inhalt semantisch \u2013 unabh\u00e4ngig vom Format und ohne Template-Training.<\/p>\n<h3>Was passiert wenn Stammdaten fehlen oder falsch sind?<\/h3>\n<p>Tycom Flow erkennt inkorrekte oder veraltete Stammdaten und empfiehlt Korrekturen \u2013 direkt in SAP, bevor der Auftrag angelegt wird.<\/p>\n<h3>In welchem SAP-Standard wird gebucht?<\/h3>\n<p>Kundenauftr\u00e4ge werden direkt im SAP-Standard angelegt, kompatibel mit SAP ECC, S\/4HANA und SAP Cloud.<\/p>\n<h3>Wie unterscheidet sich das vom Accounts Payable Modul?<\/h3>\n<p><em>Tycom Flow &#8211; Customer Service<\/em> verarbeitet eingehende Kundenbestellungen und legt Kundenauftr\u00e4ge an. <a href=\"https:\/\/tycom.at\/loesungen\/tycom-flow\/accounts-payable\/\"><em>Tycom Flow &#8211; Accounts Payable<\/em><\/a> verarbeitet Eingangsrechnungen und bucht in SAP-FI.<\/p>\n<p><span>Auch interessant:\u00a0<\/span><a href=\"\/tycom-flow\/accounts-payable\/\">Tycom Flow \u2013 Accounts Payable \u2192<\/a><span>\u00a0<\/span><\/p>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_bottom\":\"xsmall\",\"padding_top\":\"xsmall\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"breadcrumbs\",\"props\":{\"blend\":false,\"home_text\":\"Startseite\",\"margin_bottom\":\"remove\",\"margin_top\":\"remove\",\"show_current\":true,\"show_home\":true,\"text_align\":\"left\"},\"name\":\"Breadcrumbs\"},{\"type\":\"button\",\"props\":{\"css\":\".el-element {\\n    position: fixed;\\n    right: 0;\\n    top: 40%;z-index: 1;\\n}\\n.el-element a {\\n    line-height:1.25rem;\\n    padding:10px 15px;\\n    background-color:#008bd2;\\n    border:0px;\\n    border-top-right-radius: 0px !important;\\n    border-bottom-right-radius: 0px !important;\\n    font-size:16px;\\n}\\n.el-element a:hover {\\n    text-decoration:underline;\\n    background-color:#273346;\\n}\\n@media (max-width: 767px) {\\n    .el-element {\\n        display: none;\\n    }\\n}\",\"fullwidth\":false,\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"id\":\"sticky-button\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"default\",\"content\":\"Demo<br \/>anfragen\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true,\"icon\":\"commenting\",\"icon_align\":\"left\",\"link\":\"#contact\"}}],\"name\":\"Sticky Button right\"},{\"type\":\"html\",\"props\":{\"content\":\"<script type=\\\"application\/ld+json\\\">\\n{\\n  \\\"@context\\\": \\\"https:\/\/schema.org\\\",\\n  \\\"@type\\\": \\\"SoftwareApplication\\\",\\n  \\\"name\\\": \\\"Tycom Flow \u2013 Customer Service\\\",\\n  \\\"url\\\": \\\"https:\/\/tycom.at\/loesungen\/tycom-flow\/customer-service\/\\\",\\n  \\\"applicationCategory\\\": \\\"BusinessApplication\\\",\\n  \\\"operatingSystem\\\": \\\"SAP ECC, SAP S\/4HANA, SAP Cloud, SAP BTP\\\",\\n  \\\"description\\\": \\\"Modul zur automatisierten Verarbeitung von Kundenbestellungen direkt in SAP \u2013 KI-basierte Felderkennung, Stammdaten-Validierung und automatische Anlage von SAP-Kundenauftr\u00e4gen.\\\",\\n  \\\"featureList\\\": [\\n    \\\"KI-Modell interpretiert Kundenbestellungen format- und sprachunabh\u00e4ngig\\\",\\n    \\\"Stammdaten-Validierung: Korrekturen direkt in SAP empfohlen\\\",\\n    \\\"Automatische Zuordnung von Kundenrollen, Materialien und Preisen\\\",\\n    \\\"Automatische Anlage von SAP-Kundenauftr\u00e4gen im Standard\\\",\\n    \\\"SAP-Feedback und Statusr\u00fcckmeldung\\\"\\n  ],\\n  \\\"isPartOf\\\": {\\n    \\\"@type\\\": \\\"SoftwareApplication\\\",\\n    \\\"name\\\": \\\"Tycom Flow\\\",\\n    \\\"url\\\": \\\"https:\/\/tycom.at\/loesungen\/tycom-flow\/\\\"\\n  },\\n  \\\"inLanguage\\\": \\\"de\\\",\\n  \\\"provider\\\": {\\n    \\\"@id\\\": \\\"https:\/\/tycom.at\/#organization\\\"\\n  },\\n  \\\"offers\\\": {\\n    \\\"@type\\\": \\\"Offer\\\",\\n    \\\"url\\\": \\\"https:\/\/tycom.at\/loesungen\/tycom-flow\/customer-service\/\\\",\\n    \\\"priceCurrency\\\": \\\"EUR\\\",\\n    \\\"seller\\\": {\\n      \\\"@id\\\": \\\"https:\/\/tycom.at\/#organization\\\"\\n    }\\n  }\\n}\\n<\/script>\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image\":\"wp-content\/uploads\/2026\/03\/getty-images-zRMXXW9m6NM-unsplash-2-scaled.jpg\",\"image_position\":\"center-center\",\"image_size\":\"cover\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"expand,large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"small\",\"position_sticky_breakpoint\":\"m\",\"preserve_color\":false,\"style\":\"tile-secondary\",\"width_medium\":\"expand\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Tycom Flow<span> \u2013 Customer Service<\/span>\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_color\":\"danger\",\"title_element\":\"h5\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Kundenbestellungen automatisiert verarbeiten.\",\"css\":\"@media (max-width: 767px) {\\n    .el-element {\\n \\t\\tword-break: break-word;\\n  \\t\\thyphens: auto;\\n  \\t\\t-webkit-hyphens: auto;    \\n        font-size:1.75rem;\\n    }\\n}\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"title_element\":\"h1\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>KI analysiert eingehende Bestellungen, gleicht sie mit SAP-Stammdaten ab und legt Kundenauftr\u00e4ge direkt im SAP-Standard an. Kein Medienbruch \u2013 direkte SAP Navigation. Format- und sprachunabh\u00e4ngig.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_color\":\"primary\",\"text_style\":\"lead\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"danger\",\"content\":\"Jetzt Demo anfragen\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true,\"icon_align\":\"left\",\"link\":\"#contact\",\"link_title\":\"Erstgespr\u00e4ch vereinbaren\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"large\"}}]}],\"name\":\"Hero mit Text-Overlay\"},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"layout\":\"1-3,2-3\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Was ist Tycom Flow f\u00fcr Customer Service?\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_decoration\":\"line\",\"title_element\":\"h2\",\"title_style\":\"h2\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Tycom Flow - Customer Service ist ein Modul der <a href=\\\"https:\/\/tycom.at\/loesungen\/tycom-flow\/\\\">Tycom Flow SaaS-L\u00f6sung<\/a> zur <strong>automatisierten Verarbeitung von eingehenden Kundenbestellungen direkt in SAP<\/strong>. Das Modul analysiert Bestellungen per KI \u2013 unabh\u00e4ngig von Format, Sprache und Struktur \u2013 gleicht sie mit SAP-Stammdaten ab und legt Kundenauftr\u00e4ge vollst\u00e4ndig im SAP-Standard an. Ohne manuelle Erfassung, ohne Medienbr\u00fcche.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin_bottom\":\"medium\",\"margin_top\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"\",\"content\":\"Mehr \u00fcber Tycom Flow erfahren\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true,\"icon\":\"arrow-left\",\"icon_align\":\"left\",\"link\":\"loesungen\/tycom-flow\/\"}}]},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<p><span>SAP S\/4HANA<\/span><\/p>\n\n\",\"content_column_breakpoint\":\"m\",\"css\":\".el-element {\\n    display:block;\\n    float:left;\\n    clear:none;\\n    padding:5px 15px;\\n    border:0px solid #000000;\\n    margin-right:10px;\\n    background-color:#ebebeb;\\n    color:#008bd2;\\n    margin-top: 0 !important;\\n    margin-bottom: 10px !important;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<p><span>SAP ECC<\/span><\/p>\n\n\",\"content_column_breakpoint\":\"m\",\"css\":\".el-element {\\n    display:block;\\n    float:left;\\n    clear:none;\\n    padding:5px 15px;\\n    border:0px solid #000000;\\n    margin-right:10px;\\n    background-color:#ebebeb;\\n    color:#008bd2;\\n    margin-top: 0 !important;\\n    margin-bottom: 10px !important;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<p><span>SAP Cloud<\/span><\/p>\n\n\",\"content_column_breakpoint\":\"m\",\"css\":\".el-element {\\n    display:block;\\n    float:left;\\n    clear:none;\\n    padding:5px 15px;\\n    border:0px solid #000000;\\n    margin-right:10px;\\n    background-color:#ebebeb;\\n    color:#008bd2;\\n    margin-top: 0 !important;\\n    margin-bottom: 10px !important;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<p><span class=\\\"chip flow-chip\\\">PDF \u00b7 E-Mail \u00b7 Bild<\/span><\/p>\n\n\",\"content_column_breakpoint\":\"m\",\"css\":\".el-element {\\n    display:block;\\n    float:left;\\n    clear:none;\\n    padding:5px 15px;\\n    border:0px solid #000000;\\n    margin-right:10px;\\n    background-color:#ebebeb;\\n    color:#008bd2;\\n    margin-top: 0 !important;\\n    margin-bottom: 10px !important;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_bottom\":\"small\",\"padding_top\":\"none\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"fragment\",\"props\":{\"margin_bottom\":\"default\",\"margin_top\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Ausgangslage\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"div\",\"title_style\":\"h5\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Wenn Bestellungen bremsen statt flie\u00dfen\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_top\":\"remove\",\"title_decoration\":\"line\",\"title_element\":\"h2\",\"title_style\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Kundenbestellungen treffen per E-Mail, PDF oder Bild in unterschiedlichen Formaten, Sprachen und Strukturen ein, sodass jede manuelle Erfassung Zeit kostet. Jede fehlerhafte Eingabe kostet noch mehr.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}}]}]}]},{\"type\":\"fragment\",\"props\":{\"margin_bottom\":\"remove\",\"margin_top\":\"medium\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"layout\":\"1-2,1-2\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<div class=\\\"uk-panel uk-margin\\\" data-id=\\\"page#5-0-0-0\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"uk-grid-column-small uk-grid\\\" uk-grid=\\\"\\\">\\n\n\n<div class=\\\"uk-width-expand uk-margin-remove-first-child\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n<div class=\\\"problem-item\\\">\\n\n\n<p>Bestellungen kommen jedes Mal anders an: als PDF, E-Mail oder eingescanntes Dokument. Ihre manuelle Erfassung ist fehleranf\u00e4llig und skaliert nicht.<\/p>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\",\"content_align\":true,\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"css\":\"@media (max-width: 767px) {\\n  .el-element .uk-first-column {\\n    width: auto;\\n  }\\n}\",\"icon\":\"arrow-right\",\"image_align\":\"left\",\"image_grid_breakpoint\":\"m\",\"image_grid_column_gap\":\"small\",\"image_grid_row_gap\":\"small\",\"image_grid_width\":\"auto\",\"image_svg_color\":\"danger\",\"image_vertical_align\":false,\"image_width\":\"40\",\"link_fullwidth\":false,\"link_style\":\"primary\",\"link_text\":\"\",\"margin_bottom\":\"\",\"margin_top\":\"\",\"meta\":\"\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_link\":true,\"panel_padding\":\"small\",\"title\":\"Unstrukturierte Eingangsformate\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h3\"},\"name\":\"Panel with check icon\"},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<div class=\\\"uk-panel uk-margin\\\" data-id=\\\"page#5-0-0-0\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"uk-grid-column-small uk-grid\\\" uk-grid=\\\"\\\">\\n\n\n<div class=\\\"uk-width-expand uk-margin-remove-first-child\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n<div class=\\\"problem-item\\\">\\n\n\n<p>Die zeitintensive und fehleranf\u00e4llige Erfassung bremst Ihre Mitarbeiter*innen und skaliert nicht mit dem wachsendem Bestellvolumen.<\/p>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\",\"content_align\":true,\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"css\":\"@media (max-width: 767px) {\\n  .el-element .uk-first-column {\\n    width: auto;\\n  }\\n}\",\"icon\":\"arrow-right\",\"image_align\":\"left\",\"image_grid_breakpoint\":\"m\",\"image_grid_column_gap\":\"small\",\"image_grid_row_gap\":\"small\",\"image_grid_width\":\"auto\",\"image_svg_color\":\"danger\",\"image_vertical_align\":false,\"image_width\":\"40\",\"link_fullwidth\":false,\"link_style\":\"primary\",\"link_text\":\"\",\"margin_bottom\":\"\",\"margin_top\":\"\",\"meta\":\"\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_link\":true,\"panel_padding\":\"small\",\"title\":\"Hoher manueller Aufwand\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h3\"},\"name\":\"Panel with check icon\"}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<p>Inkorrekte oder veraltete Kundendaten f\u00fchren zu R\u00fcckfragen und Korrekturrunden, obwohl die richtigen Daten in SAP vorhanden w\u00e4ren.<\/p>\n\n\",\"content_align\":true,\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"css\":\"@media (max-width: 767px) {\\n  .el-element .uk-first-column {\\n    width: auto;\\n  }\\n}\",\"icon\":\"arrow-right\",\"image_align\":\"left\",\"image_grid_breakpoint\":\"m\",\"image_grid_column_gap\":\"small\",\"image_grid_width\":\"auto\",\"image_svg_color\":\"danger\",\"image_vertical_align\":false,\"image_width\":\"40\",\"link_fullwidth\":false,\"link_style\":\"primary\",\"link_text\":\"\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta\":\"\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_link\":true,\"panel_padding\":\"small\",\"title\":\"Fehlerhafte Stammdaten verz\u00f6gern den Prozess\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h3\"},\"name\":\"Panel with check icon\"},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<div class=\\\"uk-panel uk-margin\\\" data-id=\\\"page#5-0-0-0\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"uk-grid-column-small uk-grid\\\" uk-grid=\\\"\\\">\\n\n\n<div class=\\\"uk-width-expand uk-margin-remove-first-child\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n<div class=\\\"problem-item\\\">\\n\n\n<p>Ohne durchg\u00e4ngige Integration endet der Prozess vor SAP und der letzte Schritt, die Auftragsanlage, bleibt manuell.<\/p>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\",\"content_align\":true,\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"css\":\"@media (max-width: 767px) {\\n  .el-element .uk-first-column {\\n    width: auto;\\n  }\\n}\",\"icon\":\"arrow-right\",\"image_align\":\"left\",\"image_grid_breakpoint\":\"m\",\"image_grid_column_gap\":\"small\",\"image_grid_width\":\"auto\",\"image_svg_color\":\"danger\",\"image_vertical_align\":false,\"image_width\":\"40\",\"link_fullwidth\":false,\"link_style\":\"primary\",\"link_text\":\"\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta\":\"\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_link\":true,\"panel_padding\":\"small\",\"title\":\"Medienbruch zwischen Dokument und SAP\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h3\"},\"name\":\"Panel with check icon\"}]}]}]}]}],\"props\":{\"column_gap\":\"large\",\"width\":\"xlarge\"}}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Der Prozess\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"div\",\"title_style\":\"h5\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Von der Bestellung zum SAP-Auftrag\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"medium\",\"margin_top\":\"remove\",\"title_decoration\":\"line\",\"title_element\":\"h2\",\"title_style\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>So funktioniert Tycom Flow in der Praxis \u2013 Schritt f\u00fcr Schritt, von der KI-Analyse bis zur fertigen SAP-Buchung.<\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}},{\"type\":\"switcher\",\"props\":{\"content_column_breakpoint\":\"m\",\"css\":\".el-element li {\\n  width:100%;   \\n}\\n.el-element li a {\\n  display: block;\\n  padding:10px 15px 10px 25px;\\n  border:0;\\n}\\n.el-element li a:hover, .el-element li a:active {\\n  display: block;\\n    background-color:#ffffff;\\n}\\n.el-element li a:hover h3 {\\n  color:#363636;\\n}\\n.el-element li a h3 {\\n  margin: 10px 0 5px 0;\\n}\\n\\n.el-element li a div {\\n  font-family: TycomCond;\\n  margin-top: 0;\\n  text-transform:none;\\n  font-size: 19px;\\n  color: #363636;\\n  line-height: 1.625;\\n  letter-spacing:0;\\n  font-weight: 400;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"nav\":\"tab\",\"nav_align\":\"left\",\"nav_grid_breakpoint\":\"m\",\"nav_grid_column_gap\":\"large\",\"nav_grid_width\":\"1-2\",\"nav_position\":\"left\",\"nav_vertical_align\":true,\"show_content\":true,\"show_image\":true,\"show_label\":true,\"show_link\":true,\"show_meta\":true,\"show_thumbnail\":true,\"show_title\":true,\"switcher_animation\":\"fade\",\"switcher_height\":false,\"text_align\":\"left\",\"thumbnav_height\":\"75\",\"thumbnav_svg_color\":\"emphasis\",\"thumbnav_width\":\"100\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_style\":\"h3\",\"yooessentials_access_conditions\":[{\"type\":\"yooessentials_access_device\",\"id\":\"ci_25D740\",\"props\":{\"devices\":[\"desktop\"]}}],\"yooessentials_access_mode\":\"AND\"},\"children\":[{\"type\":\"switcher_item\",\"props\":{\"content\":\"\",\"image\":\"wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order.jpg\",\"label\":\"\n\n<h3>1. KI-basierte Kundenbestellungen<\/h3>\n\n\n\n<div>Das KI-Modell interpretiert den Dokumentinhalt semantisch \u2013 unabh\u00e4ngig von Format, Struktur oder Sprache. Relevante Felder werden automatisch erkannt.<\/div>\n\n\",\"meta\":\"\",\"title\":\"\"}},{\"type\":\"switcher_item\",\"props\":{\"content\":\"\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-0\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-1\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-2\\\" data-element=\\\"\\\"><\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\",\"image\":\"wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung.jpg\",\"image_alt\":\"Stammdaten\",\"label\":\"\n\n<h3>2. Stammdaten-Validierung<\/h3>\n\n\n\n<div>Inkorrekte, fehlende oder veraltete Lieferantendaten werden erkannt und Korrekturen direkt empfohlen, bevor der Abgleich erfolgt.<\/div>\n\n\",\"meta\":\"\",\"title\":\"\"}},{\"type\":\"switcher_item\",\"props\":{\"content\":\"\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-0\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-1\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-2\\\" data-element=\\\"\\\"><\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\",\"image\":\"wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich.jpg\",\"image_alt\":\"Datenzuordnung in SAP\",\"label\":\"\n\n<h3>3. Automatische Zuordnung<\/h3>\n\n\n\n<div>S\u00e4mtliche Kundenrollen, Materialien und Preise werden mit den ERP-Stammdaten abgeglichen.<\/div>\n\n\",\"meta\":\"\",\"title\":\"\"}},{\"type\":\"switcher_item\",\"props\":{\"content\":\"\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-0\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\">\\n\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-1\\\" data-element=\\\"\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-text-left uk-margin-small-top\\\"><\/div>\n\n\\n<\/div>\n\n\\n\n\n<div class=\\\"uk-panel uk-margin-remove-first-child uk-margin\\\" data-id=\\\"page#4-0-0-2-0-0-2\\\" data-element=\\\"\\\"><\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\",\"image\":\"wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag.jpg\",\"image_alt\":\"Tycom Flow KI-Analyse \u2013 semantische Auswertung einer Kundenbestellung mit Felderkennung und Stammdatenabgleich\",\"label\":\"\n\n<h3>4. Kundenauftrag im SAP-Standard<\/h3>\n\n\n\n<div>Der Kundenauftrag wird automatisch angelegt, inklusive Feedback und Statusr\u00fcckmeldung direkt in SAP.<\/div>\n\n\",\"meta\":\"\",\"title\":\"\"}}],\"name\":\"Switcher - Process (desktop)\"},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"css\":\".el-title {\\n\\tfont-size: 24px;\\n    line-height: 1.4;\\n    color: #008bd2;\\n    font-family: TycomCond;\\n    letter-spacing: 1px;\\n    font-weight: 700;\\n    text-transform:none;\\n}\\n.el-title .uk-accordion-icon {\\n    display: none !important;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"multiple\":false,\"show_image\":true,\"show_link\":true,\"yooessentials_access_conditions\":[{\"type\":\"yooessentials_access_device\",\"id\":\"ci_8BAEB2\",\"props\":{\"devices\":[\"desktop\"],\"reversed\":true}}],\"yooessentials_access_mode\":\"AND\"},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<div><img src=\\\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-ki-analyse-purchase-order-300x154.jpg\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"154\\\" class=\\\"alignnone wp-image-4477 size-medium\\\" \/><\/div>\n\n\\n\n\n<div>\\n\n\n<p>Das KI-Modell interpretiert den Dokumentinhalt semantisch \u2013 unabh\u00e4ngig von Format, Struktur oder Sprache. Relevante Felder werden automatisch erkannt.<\/p>\n\n\\n<\/div>\n\n\",\"image\":\"\",\"title\":\"1. KI-Interpretierte Kundenbestellungen\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><img src=\\\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-stammdaten-pruefung-300x160.jpg\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" class=\\\"alignnone wp-image-4469 size-medium\\\" \/><\/p>\n\n\\n\n\n<p>Inkorrekte, fehlende oder veraltete Lieferantendaten werden erkannt und Korrekturen direkt empfohlen, bevor der Abgleich erfolgt.<\/p>\n\n\",\"image\":\"\",\"image_alt\":\"ESG-Reporting mit SAP\",\"title\":\"2. Stammdaten-Validierung\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><img src=\\\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sales-order-abgleich-300x152.jpg\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"152\\\" class=\\\"alignnone wp-image-4475 size-medium\\\" \/><\/p>\n\n\\n\n\n<p>S\u00e4mtliche Kundenrollen, Materialien und Preise werden mit den ERP-Stammdaten abgeglichen.<\/p>\n\n\",\"title\":\"3. Automatische Zuordnung\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><img src=\\\"https:\/\/tycom.at\/wp-content\/uploads\/2026\/04\/tycom-flow-sap-buchung-auftrag-300x160.jpg\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" class=\\\"alignnone wp-image-4467 size-medium\\\" \/><\/p>\n\n\\n\n\n<p>Der Kundenauftrag wird automatisch angelegt, inklusive Feedback und Statusr\u00fcckmeldung direkt in SAP.<\/p>\n\n\",\"title\":\"4. Kundenauftrag im SAP-Standard\"}}],\"name\":\"Accordion - Process (non-desktop)\"},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<div><strong>\u00dcberzeugt? Wir zeigen Ihnen den Prozess live und mit Ihren echten Kundenbestellungen.<\/strong><\/div>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_top\":\"default\",\"text_align\":\"center\",\"title_element\":\"div\",\"title_style\":\"text-lead\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"center\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"secondary\",\"content\":\"Jetzt Demo anfragen\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true,\"icon\":\"arrow-right\",\"icon_align\":\"right\",\"link\":\"#contact\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Was das bedeutet\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"div\",\"title_style\":\"h5\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Was Ihr Team davon hat\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"medium\",\"margin_top\":\"remove\",\"title_decoration\":\"line\",\"title_element\":\"h2\",\"title_style\":\"h2\"}},{\"type\":\"grid\",\"props\":{\"content_column_breakpoint\":\"m\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_align\":true,\"grid_default\":\"1\",\"grid_divider\":false,\"grid_medium\":\"3\",\"grid_row_align\":false,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"image_width\":100,\"item_animation\":true,\"lightbox_bg_close\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"show_content\":true,\"show_hover_image\":true,\"show_hover_video\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"show_video\":true,\"text_align\":\"center\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>Ihre Mitarbeiter*innen haben Zeit f\u00fcr Ausnahmen, die echte Aufmerksamkeit brauchen, da Bestellungen, die fr\u00fcher manuell erfasst wurden, automatisch verarbeitet werden.<\/p>\n\n\",\"icon\":\"cog\",\"image\":\"wp-content\/uploads\/2026\/03\/icon-laptop-zahnraeder.png\",\"image_alt\":\"Icon Laptop Zahnr\u00e4der\",\"meta\":\"\",\"title\":\"Manuelle Erfassung entf\u00e4llt\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<div class=\\\"benefit-item\\\">\\n\n\n<p class=\\\"benefit-text\\\">Fehler werden erkannt, bevor sie im System landen. Das reduziert R\u00fcckfragen, Korrekturrunden und Verz\u00f6gerungen.<\/p>\n\n\\n<\/div>\n\n\",\"icon\":\"\",\"image\":\"wp-content\/uploads\/2026\/03\/icon_quality-badge-star.png\",\"image_alt\":\"Icon Badge star quality\",\"title\":\"Bessere Stammdatenqualit\u00e4t\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<section class=\\\"benefits\\\">\\n\n\n<div class=\\\"benefits-inner\\\">\\n\n\n<div class=\\\"benefits-grid\\\">\\n\n\n<div class=\\\"benefit-item\\\">\\n\n\n<p class=\\\"benefit-text\\\">Jeder Schritt ist nachvollziehbar \u2013 mit Feedback und Statusr\u00fcckmeldung direkt in SAP. Keine Blackbox.<\/p>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/div>\n\n\\n<\/section>\n\n\",\"icon\":\"\",\"image\":\"wp-content\/uploads\/2026\/03\/icon-thumb-up.png\",\"image_alt\":\"Icon thumb up\",\"title\":\"Volle Transparenz im Prozess\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"css\":\".el-section {\\n background-color: #273346;   \\n}\",\"image_position\":\"center-center\",\"style\":\"primary\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"layout\":\"2-3,1-3\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\/uploads\/2024\/07\/Tyrolit-Logo.svg\",\"image_alt\":\"Tyrolit Logo\",\"image_svg_color\":\"emphasis\",\"image_width\":125,\"margin_bottom\":\"default\",\"margin_top\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Tyrolit AG\",\"css\":\".el-element {\\n color:#008bd2;   \\n}\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h2\",\"title_style\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Wir kennen aus dem eigenen Betrieb, dass Kundenbestellungen in unterschiedlichen Formaten, Sprachen und Strukturen ankommen. F\u00fcr die <a href=\\\"https:\/\/tycom.at\/unsere-wurzeln\/\\\">Tyrolit AG<\/a> haben wir seit den 2000er-Jahren verschiedenste Ans\u00e4tze evaluiert, um diesen Prozess zu automatisieren. Keiner hat wirklich funktioniert, bis wir ihn selbst in SAP direkt gebaut haben.<\/p>\n\n\\n\n\n<p>Mit<span>\u00a0<\/span><strong>30+ Jahren SAP-Erfahrung<\/strong><span>\u00a0<\/span>und dem Wissen aus dem industriellen Tagesgesch\u00e4ft entstand Tycom Flow.<\/p>\n\n\",\"css\":\".el-element {\\n color:#ffffff;   \\n}\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Was bei Tyrolit t\u00e4glich funktioniert, machen wir jetzt mit Tycom Flow anderen SAP-Kunden zug\u00e4nglich.\",\"css\":\".el-element {\\n  color:#ffffff;   \\n  list-style: none;\\n  padding-left: 1.25em;\\n  position: relative;\\n}\\n.el-element::before {\\n  content: \\\"\u2192\\\";\\n  position: absolute;\\n  left: 0;\\n  color: #cecece;\\n  font-weight:700;\\n}\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"div\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<div>\\n\n\n<p>Jahre SAP im Praxisbetrieb<\/p>\n\n\\n<\/div>\n\n\\n\n\n<div><\/div>\n\n\",\"content_align\":false,\"content_column_breakpoint\":\"m\",\"content_margin\":\"remove\",\"css\":\".el-content p {\\n\\tmargin:0;\\n}\\n@media (max-width: 767px) {\\n  .el-element .uk-first-column {\\n    width: auto;\\n  }\\n}\",\"height_expand\":false,\"icon\":\"check\",\"image_align\":\"left\",\"image_grid_breakpoint\":\"m\",\"image_grid_column_gap\":\"small\",\"image_grid_width\":\"auto\",\"image_svg_color\":\"danger\",\"image_vertical_align\":false,\"image_width\":\"40\",\"link_fullwidth\":false,\"link_style\":\"primary\",\"link_text\":\"\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"meta\":\"\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_link\":true,\"panel_padding\":\"small\",\"text_align\":\"left\",\"title\":\"30+\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"h3\"},\"name\":\"Panel with check icon v2\"},{\"type\":\"panel\",\"props\":{\"content\":\"\n\n<div>\\n\n\n<p>Jahre Praxiserfahrung mit OCR &amp; 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\\n}\\n\\n.hs-error-msg {\\n  font-size: 14px !important;\\n  color: #e53e3e !important;\\n}\\n\\n\/* Checkbox (Datenschutz) *\/\\n.hs-form .legal-consent-container {\\n  margin-top: 0px !important;\\n  width:90%;\\n}\\n\\n.hs-form .hs-fieldtype-booleancheckbox ul{\\n    list-style:none;\\n    padding:0;\\n}\\n\\n.hs-form .hs-fieldtype-booleancheckbox ul {\\n  list-style: none !important;\\n  padding: 0 !important;\\n  margin: 0 !important;\\n}\\n\\n.hs-form-booleancheckbox-display {\\n  display: flex !important;\\n  flex-direction: row !important;\\n  gap: 10px !important;\\n  align-items: flex-start !important;\\n  color: #273346 !important;\\n  line-height: 1.5 !important;\\n  cursor: pointer !important;\\n  width: 100% !important;   \/* \u2190 neu *\/\\n}\\n\\n.hs-form-booleancheckbox-display input[type=\\&#8220;checkbox\\&#8220;] {\\n  width: 19px !important;\\n  height: 19px !important;\\n  min-width: 19px !important;  \/* \u2190 neu, sicherer als flex-shrink *\/\\n  flex-shrink: 0 !important;\\n  margin-top: 3px !important;\\n  accent-color: #0D5593 !important;\\n}\\n\\n.hs-form-booleancheckbox-display > span {\\n  flex: 1 1 auto !important;  \/* \u2190 neu *\/\\n  display: block !important;\\n}\\n\\n.hs-form-booleancheckbox-display a {\\n  color: #0D5593 !important;\\n  text-decoration: underline !important;\\n}\\n\\n.hs-form-booleancheckbox-display a:hover {\\n  text-decoration: none !important;\\n}\\n\\n\/* Submit Button *\/\\n.hs-form input[type=\\&#8220;submit\\&#8220;],\\n.hs-form .hs-button {\\n  background: #007DBA !important;\\n  color: #ffffff !important;\\n  border: none !important;\\n  padding: 13px 28px !important;\\n  border-radius: 20px !important;\\n  letter-spacing: 0.08em !important;\\n  text-transform: uppercase !important;\\n  cursor: pointer !important;\\n  font-family: &#8218;Arial&#8216;, sans-serif !important;\\n  transition: background 0.2s !important;\\n  -webkit-appearance: none !important;\\n}\\n\\n.hs-form input[type=\\&#8220;submit\\&#8220;]:hover,\\n.hs-form .hs-button:hover {\\n  background: #273346 !important;\\n}\\n\\n.el-nav  a {\\nfont-family: TycomCond, sans-serif;\\n  font-size: 16px;\\n  padding: 6px 30px;\\n  border-radius: 20px;\\n  color: #008bd2;\\n  background: transparent;\\n  transition: background 0.2s, color 0.2s;\\n  display: inline-flex;\\n  align-items: center;\\n  gap: 8px;\\n  letter-spacing: 0.8px;\\n  border: 1px solid #008bd2 !important;\\n}\\n\\n.el-nav .uk-active a {\\n  background: #008bd2;\\n  color: #ffffff;\\n}\\n\\n.el-nav .uk-active a::after {\\n  content: \\&#8220;\\&#8220;;\\n  display: inline-block;\\n  width: 0;\\n  height: 0;\\n  border-top: 5px solid transparent;\\n  border-bottom: 5px solid transparent;\\n  border-left: 6px solid #ffffff;\\n  transition: transform 0.2s;\\n  transform: rotate(90deg);\\n}\\n.el-nav a::after {\\n  content: \\&#8220;\\&#8220;;\\n  display: inline-block;\\n  width: 0;\\n  height: 0;\\n  border-top: 5px solid transparent;\\n  border-bottom: 5px solid transparent;\\n  border-left: 6px solid #008bd2;\\n  transition: transform 0.2s;\\n}\\n\\n@media (max-width: 767px) {\\n  .el-nav.uk-subnav {\\n    flex-direction: column;\\n    align-items: stretch;\\n    gap: 10px;\\n  }\\n.el-nav > * {\\n    margin: 0 !important;\\n    padding-left: 0 !important;\\n  }\\n.el-nav a {\\n    width: 100%;\\n    justify-content: center;\\n    box-sizing: border-box;\\n  }\\n}&#8220;,&#8220;image_align&#8220;:&#8220;right&#8220;,&#8220;image_grid_breakpoint&#8220;:&#8220;m&#8220;,&#8220;image_grid_column_gap&#8220;:&#8220;large&#8220;,&#8220;image_grid_row_gap&#8220;:&#8220;large&#8220;,&#8220;image_grid_width&#8220;:&#8220;3-5&#8243;,&#8220;image_svg_color&#8220;:&#8220;emphasis&#8220;,&#8220;image_svg_inline&#8220;:false,&#8220;image_vertical_align&#8220;:true,&#8220;image_width&#8220;:&#8220;900&#8243;,&#8220;link_margin&#8220;:&#8220;large&#8220;,&#8220;link_style&#8220;:&#8220;primary&#8220;,&#8220;link_text&#8220;:&#8220;Read 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Fragen&#8220;,&#8220;image_align&#8220;:&#8220;left&#8220;,&#8220;image_margin&#8220;:&#8220;xsmall&#8220;,&#8220;margin_bottom&#8220;:&#8220;medium&#8220;,&#8220;margin_top&#8220;:&#8220;medium&#8220;,&#8220;title_decoration&#8220;:&#8220;line&#8220;,&#8220;title_element&#8220;:&#8220;h2&#8243;,&#8220;title_style&#8220;:&#8220;h2&#8243;}},{&#8222;type&#8220;:&#8220;text&#8220;,&#8220;props&#8220;:{&#8222;column_breakpoint&#8220;:&#8220;m&#8220;,&#8220;content&#8220;:&#8220;<\/p>\n<h3>Welche Dokumentenformate werden unterst\u00fctzt?<\/h3>\n<p>\\n<\/p>\n<p>PDF, E-Mail und Bild-Dateien. Die KI analysiert den Inhalt semantisch \u2013 unabh\u00e4ngig vom Format und ohne Template-Training.<\/p>\n<p>\\n<\/p>\n<h3>Was passiert wenn Stammdaten fehlen oder falsch sind?<\/h3>\n<p>\\n<\/p>\n<p>Tycom Flow erkennt inkorrekte oder veraltete Stammdaten und empfiehlt Korrekturen \u2013 direkt in SAP, bevor der Auftrag angelegt wird.<\/p>\n<p>\\n<\/p>\n<h3>In welchem SAP-Standard wird gebucht?<\/h3>\n<p>\\n<\/p>\n<p>Kundenauftr\u00e4ge werden direkt im SAP-Standard angelegt, kompatibel mit SAP ECC, S\/4HANA und SAP Cloud.<\/p>\n<p>\\n<\/p>\n<h3>Wie unterscheidet sich das vom Accounts Payable Modul?<\/h3>\n<p>\\n<\/p>\n<p><em>Tycom Flow &#8211; Customer Service<\/em> verarbeitet eingehende Kundenbestellungen und legt Kundenauftr\u00e4ge an. <a href=\\\"https:\/\/tycom.at\/loesungen\/tycom-flow\/accounts-payable\/\\\"><em>Tycom Flow &#8211; Accounts Payable<\/em><\/a> verarbeitet Eingangsrechnungen und bucht in SAP-FI.<\/p>\n<p>\\n<\/p>\n<p><span>Auch interessant:\u00a0<\/span><a href=\\\"\/tycom-flow\/accounts-payable\/\\\">Tycom Flow \u2013 Accounts Payable \u2192<\/a><span>\u00a0<\/span><\/p>\n<p>&#8222;,&#8220;css&#8220;:&#8220;.el-element h3 {\\n \\tcolor:#363636;\\n\\tfont-size:1.1rem;\\n    line-height:1rem;\\n}&#8220;,&#8220;margin_bottom&#8220;:&#8220;default&#8220;,&#8220;margin_top&#8220;:&#8220;default&#8220;}}]}]}]}],&#8220;version&#8220;:&#8220;5.0.26&#8243;,&#8220;yooessentialsVersion&#8220;:&#8220;3.0.2&#8243;} &#8211;><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Demoanfragen Tycom Flow \u2013 Customer Service Kundenbestellungen automatisiert verarbeiten. KI analysiert eingehende Bestellungen, gleicht sie mit SAP-Stammdaten ab und legt Kundenauftr\u00e4ge direkt im SAP-Standard an. Kein Medienbruch \u2013 direkte SAP Navigation. Format- und sprachunabh\u00e4ngig. Jetzt Demo anfragen Was ist Tycom Flow f\u00fcr Customer Service? Tycom Flow &#8211; Customer Service ist ein Modul der Tycom Flow [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":3523,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3951","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/pages\/3951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/comments?post=3951"}],"version-history":[{"count":70,"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/pages\/3951\/revisions"}],"predecessor-version":[{"id":4546,"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/pages\/3951\/revisions\/4546"}],"up":[{"embeddable":true,"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/pages\/3523"}],"wp:attachment":[{"href":"https:\/\/tycom.at\/en\/wp-json\/wp\/v2\/media?parent=3951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}